Saturday, December 11, 2010

Twenty Years - It Could Have Been Life....


Some consumer comments regarding the closing of a Philadelphia Restaurant...

"While I am sorry to hear that yet another restaurant is closing, and that people are losing their jobs, the food at that place was not good at all"

"The food was terrible, but they did give you a lot with your order"

"A mound of mushy pasta and half a gallon of Ragu was their motto"

"I've always been torn about that place. it's not the greatest food but for 21 years they've kept up a nice old building on a forlorn stretch of Spring Garden Street"

You hate to see a restaurant close, but it does illustrate one of the most fascinating elements of our business. How is it possible to be in business for over twenty years, and your food basically sucks? I hear it all the time about countless restaurant experiences - “The food is not that great, but the place is gorgeous”... “The food was just OK, but the portions were outrageous”... "The steak is not the best, but be ready to bring home the doggy bag.”

If you own a restaurant, the food has to be good. There is no other way. Why would anybody enter a restaurant knowing in advance that the food is questionable? It's one of the great mysteries of life. Having said that, there are thousands upon thousands of viable restaurants that serve food that is always questionable. I just can't understand this thinking regarding people's choices, and some of these restaurants become area classics and last for years and years.

My food will never be compared with the quality from a real chef, but I am actually capable of boiling water and making spaghetti. I even think I can do the meatballs, and they deliver my bread along with the sauces in the cans. You probably don't have to be concerned with the grilled Ono with the garlic mashed potatoes and the slivers of truffles in a white wine butter sauce, or even the seafood risotto with black squid ink at a Spaghetti Warehouse.

My spaghetti is not all that bad, and if the company would elect to keep it open, I will make myself available.

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